Please call and cancel within 24 hours of your appointment.
Sometimes emergencies arise (medical, car trouble, bereavement, etc.), and I do have a policy of forgiveness in these cases, however, if emergencies continue to happen week after week, I’m going to need to be compensated for the time and energy I put into preparing for a healing session.
Missed or cancelled appointments (emergencies excluded) without 24 hour notice will be charged in full for the missed session.
COVID-19 and illness policies.
On my part: If I am not feeling well I will inform you as soon as possible. No massages will be conducted if I am experiencing any symptoms of a cold/flu/Covid.
During these times, in order to maintain the healthiest environment possible and eliminate risks to the best of our abilities, I will be wearing a mask when I am in my office. All surfaces are disinfected prior to your arrival, and all linens are replaced between clients.
In the office I use a Medical Grade HEPA filter by AustinAir, which has been clinically proven to remove 95% of all pollutants as small as 0.1 microns. Viruses, including the novel Corona virus are larger than 0.1 microns, which means having this filter in a small space can go a long way towards decreasing the possible airborne microbes we encounter day to day.
On your part: If you are feeling unwell, please let me know as soon as possible. If you arrive and are not feeling well and showing symptoms of illness, I reserve the right to cancel the appointment for the safety of myself and other clients. .
When you arrive at my office I request that you please wear a mask, and come to the session having showered/bathed. Obviously physical distancing is not possible during a massage, so limiting points of contamination is important.